We rate you based on several criteria. Here are some tips to become a great user tester :
- Follow instructions closely and stay on task. You will be given a set of tasks to perform on the test website, and you must follow them carefully.
- Clearly say exactly what you are thinking as you are thinking it. We are interested in your impressions, expectations, and the motivations for your actions. Don’t edit your thoughts as you navigate the website; simply say exactly what you are thinking at each step.
- Write a clear, detailed written summary answering some questions about your experience after you complete the video portion of the test.
The goal of a usability test is to see how an ordinary user does with the site, so don’t try to do anything special or different. Your role is not to be an expert critic, just a normal person. Try to get into the mindset given to you in the Frame of Mind and imagine that you’re using the website in real life.