Credits are the currency used on UserPeek to source test participants from our UserPeek panel. One credit equals one video from a participant.
You can buy credits for your account to order testers from the UserPeek panel whenever you need them.
There are two options: You either recruit testers directly for a specific test, or you add credits to your account balance from a subscription (Grow plan) or pay as you go in our Flex plan.
Purchasing credits
How much do credits cost?
- Flex (Pay-as-you-go): $55 per credit
- Grow (Subscription plan): 5 credits $39 per credit
1 credit is 1 tester / 1 video
How many credits do I need?
In order to test, you need to decide, how many participants (testers) do you need. Based on a Norman Nielsen Study, we recommend at least 5 testers per test. How many testers do I need?
How do I buy credits?
Add credits to your account balance from a subscription (Grow plan) or pay as you go in our Flex plan.
Step 1: Click on the credits-link in the header bar or click credits and plans in your profile dropdown menu.
Step 2: Select the plan that suits your needs and click the button.
Step 3 (only in Flex): If you have selected Flex, a modal will open. Choose the number of credits (testers). The price will adjust accordingly. Click on the “Pay” button.
Step 4: If you have selected the Grow plan, you will be directed to the payment provider. Choose a suitable payment method, fill in your credentials and click on pay.
After a successful transaction, your credits balance will be updated in your profile. Now you can start ordering videos.
